FAQs

WHERE ARE YOU BASED?

We’re happily based in 2710 Alpine Blvd Ste K #1116 Alpine, CA 91901, USA

HOW DOES SHIPPING WORK?

Posi Ink partners with global merchants and artisans in order to provide you the best prices and the most interesting products. This means that your order is shipped from global areas such as Thailand, Tibet, China, India, etc. via our partnership with USPS.

Because we ship directly from our partners in these countries, your item may take 3-5 weeks to arrive. Please do not panic if it does not show up immediately, it’s on its way (please email us for tracking)  🙂

We offer international shipping options too – no matter where you are, you can buy from us!

WHAT IF I NEED TO RETURN SOMETHING?

No worries! Contact us right away and we’ll help guide you through the process – we’ll send you a prepaid mailer to send the item back.

HOW DO WE CONTACT YOU WITH PRESS INQUIRIES?

Send us an email via this form and we’ll get back to you as soon as we can.

Contact info:

  • Email: [email protected].
  • USA Address: 2710 Alpine Blvd Ste K #1116 Alpine, CA 91901, USA.
  • Head Office: 82 Street No. 11, Go Vap, Ho Chi Minh City 700000 VN.